Platform

One platform. Every tool your team needs.

Stop stitching together status pages, uptime monitors, SLA spreadsheets, and incident tools. ServicePulse brings vendor monitoring, contract intelligence, architecture import, and customer communication into one product.

270+
Vendors in catalog
11
Product capabilities
9+
Notification channels
Free
To get started

Vendor Monitoring

Automatically track the health of every SaaS vendor in your stack. No manual checking, no status page tab soup.

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Status Page

Beautiful, auto-updating status pages that your customers trust because they reflect what's actually happening — not what you remembered to post.

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Internal & External Status

Public status pages for customers, secure tiers for partners and staff, and a full internal architecture view with vendor dependencies — all from one model.

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Pro+

SLA Contracts & Claims

AI-powered contract ingestion, automatic SLA tracking, breach alerts, and one-click vendor credit claim drafts — so you stop leaving money on the table.

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Pro+

Architecture Intelligence

Diagram analyzer, repo analyzer, and live service map — go from whiteboard or codebase to a fully modeled monitoring stack in minutes.

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AI Assistant

A live-data AI assistant that answers root-cause questions like "why did things break at 5pm?" across your entire monitoring stack.

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Ping Monitoring

Uptime monitoring for your own services — plus 2,500+ popular sites and APIs — with automatic correlation to vendor incidents.

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Notifications & Alerting

Route incident alerts to the right channels and people without writing custom integrations. Slack, PagerDuty, Teams, Discord, and more — all built in.

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Team+

Slack workspace app

OAuth into Slack once: use /servicepulse for on-demand stack status, @ServicePulse for AI answers in-thread, and scheduled reports for recurring digests — alongside incoming webhooks for push alerts.

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Pro+

Insights

A dedicated insights view for platform teams: correlate vendor degradation, ping failures, and service rollups in one place.

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Trust Portal

Live vendor uptime and incidents in one shareable link — built for procurement reviews and trust — with subprocessor-style transparency that also satisfies GDPR-minded buyers.

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Why pay for three tools when one does it better?

Most teams cobble together a status page, an uptime monitor, and some manual Slack alerts. ServicePulse replaces all of that — and adds AI so you actually understand why things broke.

Before

Manually check vendor status pages during incidents

With ServicePulse

270+ vendors watched automatically with dependency rollups

Before

Miss vendor SLA credits because nobody tracked deadlines

With ServicePulse

AI reads contracts, detects breaches, and drafts claim emails

Before

Spend days modeling your stack in a monitoring tool

With ServicePulse

Upload your architecture diagram and import vendors in one click

Ready to see it in action?

Free plan, no credit card. Up and running in minutes.