See patterns across vendors, pings, and services — not just point-in-time status.
Rolling heatmaps, failure trends, and AI summaries that highlight where your stack is fragile before the next incident.
What you get
Vendor + ping + service rollups
One page combines upstream vendor health, your own endpoint monitors, and dependency-aware services.
Failure heatmaps
Spot recurring outage windows — Tuesdays at 9am, end-of-month deploys, or a flaky region.
AI risk summary
Ask for a plain-English read on the biggest risks on the page, grounded in your live data.
Built for reviews
Export-friendly context for post-incident reviews, vendor QBRs, and SLA negotiations.
How it works
Track vendors and monitors
Insights activates once you have vendors in your stack — optional pings and services add more signal.
Open Insights
See heatmaps, hourly ping trends, and per-vendor incident density on a single dashboard.
Ask the AI
Request a short summary of top risks; the assistant uses the same live context as the rest of ServicePulse.
Common use cases
Weekly platform review
Start Monday standup with a heatmap of what degraded last week instead of scrolling Slack history.
Vendor accountability
Bring data to Snowflake or AWS QBRs — show when their incidents lined up with your own outages.
Capacity planning
Identify services that flap often and may need redundancy or circuit breakers.
Frequently asked questions
Which plans include Insights?
Insights is available on Pro and above, alongside SLA intelligence and AI summaries.
Does Insights replace the main dashboard?
No — the dashboard is for live incident response. Insights is for trends, patterns, and review workflows.
Insights is included on every paid plan.
Start free. Upgrade when you need more.