Is it you, or them?
Monitor 270+ SaaS vendors, model your internal and external services, track SLA contracts, and file vendor credit claims — with AI that tells you what broke, why, and what to do before your customers notice.
Free plan includes 5 vendors. No credit card required.
From zero to full visibility in four steps
No rip-and-replace. Start with vendor monitoring, then layer on services, status pages, and SLA intelligence as your team needs them.
- 1
Track your vendors
Add Stripe, GitHub, Cloudflare, and the rest of your stack from our 270+ vendor catalog.
Learn more - 2
Model your services
Link internal and external services to upstream vendors so status rolls up automatically.
Learn more - 3
Publish status pages
Share public, passcode, or internal tiers — plus a Trust Portal for security reviews.
Learn more - 4
File SLA claims
Detect vendor SLA breaches, draft credit claim emails, and track what you're owed.
Learn more
Monitor vendors like
More than vendor monitoring
ServicePulse is a full platform for dependency intelligence — from automatic vendor tracking to SLA claims, architecture import, and status pages for every audience.
270+ Vendor Monitoring
AWS, Stripe, GitHub, Snowflake, and hundreds more — watched automatically with component-level granularity.
Internal & External Status
Public pages for customers, secure tiers for partners, and a full internal architecture view for your team.
SLA Contracts & Claims
Upload vendor contracts, detect SLA breaches automatically, and get draft emails to file credit claims.
Architecture Intelligence
Upload your architecture diagram or GitHub repo — AI builds your monitoring stack in minutes.
AI Assistant & Summaries
Ask "what broke at 5pm?" and get a root-cause timeline — not another dashboard to dig through.
Dependency-Aware Rollups
Link services to vendors. When Stripe degrades, your Payments API shows degraded — automatically.
Ping & Push Monitoring
Monitor your own URLs, heartbeat cron jobs, and ingest alerts from Datadog, pipelines, and more.
9+ Alert Channels
Slack, PagerDuty, Teams, Discord, email, webhooks, Jira, Zapier — routed to the right people instantly.
Trust Portal
Show customers live vendor health for security questionnaires and GDPR subprocessor transparency.
Capabilities your status page tool doesn't have
We built the features platform teams actually need — not just another place to manually post incidents.
SLA breach → vendor credit claim
AI reads your vendor contracts, tracks uptime against SLA targets, and drafts the credit-request email when a vendor breaches — with deadline reminders so you never miss a claim window.
Learn moreDiagram → full monitoring stack
Drop your architecture diagram or point at a GitHub repo. ServicePulse identifies vendors, services, and dependencies — then one-click applies them to your workspace.
Learn morePublic, secure, and internal status
Customers see your public page. Partners get a passcode or SSO tier. Engineers use My Services and the live service map for the full dependency picture.
Learn moreConnect ServicePulse to your stack
Alerts, chat, public trust, and automation — without ripping out what already works for your team.
Slack app & alerts
Connect your workspace with OAuth and use slash commands for vendor status, incidents, and ping monitors — or use simple incoming webhooks for alert-only fan-out.
Webhooks & automation
Signed outbound webhooks plus PagerDuty, Teams, Zapier, Make, n8n, Jira, and more so incidents flow into the tools you already use.
Public status & embeds
Branded status page with iframe badge, JavaScript widget, and a JSON status API — embed live health in your marketing site, docs, or app.
AI in the loop
Built-in assistant and incident summaries so engineers spend less time reading long vendor threads during an outage.
More than a Statuspage-style board
Classic status pages are built for manual updates to your own components. ServicePulse adds automatic vendor monitoring, SLA contract tracking with claim filing, architecture diagram import, internal + external status tiers, dependency rollups, AI root-cause analysis, ping and push monitoring, and a Trust Portal — in one platform.
Compare vs. Atlassian StatuspageSetup details: Integrations in the docs · Notification channels · Status pages & embeds
Loved by platform teams
“During incidents I used to tab-hop across five vendor status pages. Now the dashboard tells me which upstream is red before I open Slack.”
Early adopter
Platform engineer · B2B SaaS
“The SLA claim draft saved us a back-and-forth with finance — we had breach evidence and a filing email the same day Snowflake missed their window.”
Design partner
SRE lead · Data platform team
“We imported our architecture diagram and had vendor dependencies modeled in an afternoon. That mapping exercise used to be a quarterly spreadsheet.”
Beta user
Staff engineer · Series B startup
Simple, transparent pricing
Start free. Upgrade when you need more.
All plans include a 14-day free trial. Full pricing details →
Know before your customers do.
Join hundreds of engineering teams who use ServicePulse to stay ahead of vendor incidents.
Monitor your stack — it's free