Roadmap

What we're building

Public roadmap for ServicePulse. Have a request? Email us.

ShippedIn ProgressPlannedConsidering

Vendor Coverage

100+ pre-configured vendors

Shipped

AWS, GCP, Azure, Stripe, GitHub, Vercel, Snowflake, and more.

Custom Atlassian Statuspage vendors

Shipped

Add any vendor that uses Atlassian Statuspage.

Region/component filtering

Shipped

For vendors with 50+ regions (Snowflake, AWS), select only the ones you care about.

Vendor uptime & SLA tracking

Shipped

Per-vendor uptime % and SLA targets with a side-by-side comparison page across your whole stack.

Expanded vendor catalog

Q2 2026Planned

Adding 200+ more vendors across SaaS, infrastructure, and fintech.

Status.io vendor support

In Progress

Add vendors that use status.io for their status pages.

Monitoring

HTTP endpoint monitoring

Shipped

Ping your own URLs and alert on non-200 responses.

Heartbeat / dead-man monitors

Shipped

Alert when a cron job or scheduled task stops checking in.

Database heartbeat scripts

Shipped

Copy-paste scripts to monitor PostgreSQL, MySQL, Redis via heartbeat.

Ping alert thresholds

Shipped

Configure how many consecutive failures before an alert fires. Prevents false alarms on transient blips.

Ping recovery alerts

Shipped

Get notified when a monitor recovers — automatically closes the incident.

Monitor incident log

Shipped

Per-monitor incident history with duration and cause, plus a 90-day uptime calendar.

Self-hosted monitoring agent

Q3 2026Planned

A lightweight agent you run inside your VPC. Connects to private databases and internal endpoints that aren't reachable from the internet. Reports results back to ServicePulse. Enables real SQL health checks (e.g. 'has this table been updated in the last 10 minutes?') without storing credentials.

AWS PrivateLink support

Considering

Per-organization PrivateLink endpoint for enterprise customers who need all traffic to stay inside AWS.

SSL certificate expiry monitoring

Q3 2026Planned

Alert when a certificate is about to expire.

Multi-step API checks

Considering

Chain HTTP requests to test end-to-end user flows.

Alerting

Email notifications (Pro+)

Shipped

Get alerted on new incidents and resolutions.

Slack notifications (Team+)

Shipped

Post alerts to a Slack channel.

Microsoft Teams (Pro+)

Shipped

Post to a Teams channel via webhook.

PagerDuty (Team+)

Shipped

Trigger PagerDuty incidents automatically.

Discord notifications (Pro+)

Shipped

Post to a Discord server.

Outbound webhooks (Team+)

Shipped

POST incident data to any URL when vendor or monitor status changes.

Ping monitor alerts across all channels

Shipped

Down and recovery alerts for your own HTTP monitors fire through the same channels as vendor alerts.

Alert deduplication

Q2 2026Planned

Don't send duplicate alerts when the same vendor has multiple overlapping incidents.

Metrics

Response time tracking

Shipped

Track HTTP response time for every vendor poll. View avg and p95 latency over 7/30/90 days.

Uptime charts with time-range toggle

Shipped

Day-by-day uptime calendar on vendor pages, ping monitor pages, and your public status page. Toggle between 7, 30, and 90-day views.

Metrics on public status page (opt-in)

Shipped

Opt individual vendor or ping monitor charts into your public status page. Visitors see uptime and response time history.

External metric integrations

Considering

Import metrics from Pingdom, Datadog, New Relic, and Librato to display alongside vendor status.

Status Pages

Public status page

Shipped

Share a public URL showing your service health.

Custom domains

Shipped

Point status.yourcompany.com to your ServicePulse status page.

Embeddable widget / iframe

Shipped

Embed a status badge on your own site.

Subscriber email notifications (Pro+)

Shipped

Visitors subscribe to get emailed when your status changes.

Manual incident broadcasts

Shipped

Post custom incident updates that get emailed to all confirmed subscribers.

Ping monitor → service link

Shipped

Link a ping monitor to a status page service. If the monitor goes down, the service shows as major outage automatically.

Incidents API

Shipped

POST incidents programmatically from Datadog, PagerDuty, or any HTTP tool. Bearer token auth.

Maintenance windows

Q3 2026Planned

Schedule maintenance and notify subscribers in advance.

Custom CSS (Business)

Shipped

Full CSS control over your public status page.

Teams & Organizations

Clerk Organizations foundation

Shipped

Create orgs and invite teammates to share a stack.

Role-based access control

Q3 2026Planned

Admin, editor, and viewer roles within an organization.

Audit log

Considering

Track who changed what in your organization's settings.

SSO / SAML

Considering

Enterprise SSO via SAML 2.0 or OIDC.

Trust & Compliance

Subprocessor tracking

Shipped

Mark vendors as subprocessors and publish a GDPR trust portal.

SOC 2 Type II report

In Progress

ServicePulse pursuing SOC 2 Type II certification.

Data residency options

Considering

EU-only data storage for customers with GDPR hard requirements.

AI Features

AI incident summaries (Pro+)

Shipped

Claude summarizes long incident threads into plain English.

AI correlation hints

In Progress

Detect when multiple vendor incidents are likely related to the same root cause.

Natural language alerting

Considering

"Alert me if Stripe has a payment incident that lasts more than 30 minutes."

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