All features
Trust Portal

Show customers your vendor health before they ask.

A public transparency page with the real-time health of every SaaS vendor you depend on — for security questionnaires, audit readiness, and customer confidence (not only GDPR).

What you get

Live vendor health, publicly accessible

Customers can see the real-time status of Stripe, AWS, GitHub, and every other vendor you depend on — right from your trust portal.

Compliance-friendly

Demonstrates active third-party monitoring to enterprise buyers and auditors — useful for vendor risk programs, privacy questionnaires, and GDPR subprocessor lists.

Reduces support tickets

When Stripe is down, customers checking your trust portal can see that immediately — instead of opening a ticket asking why their payment failed.

Builds confidence

Transparency is a competitive advantage. Showing customers you monitor 30+ vendors signals operational maturity.

Available on all plans

The Trust Portal is included on every plan, including free — because we believe operational transparency should be accessible to everyone.

How it works

01

Track your vendors

Add the SaaS vendors your product depends on to ServicePulse.

02

Trust Portal is automatic

Your public trust portal is created automatically and stays up to date as vendor statuses change.

03

Share the link

Put the link in your docs, your status page, your security questionnaire responses, or your customer portal.

04

Customers see live data

No login required. Customers see the current status and recent incident history for every vendor you track.

Common use cases

Enterprise security questionnaires

When a prospect asks "how do you monitor third-party vendors?" — send them your Trust Portal link.

Customer support deflection

Add a Trust Portal link to your support docs. Customers check vendor health themselves instead of opening tickets.

Audit & questionnaire evidence

The Trust Portal shows you monitor subprocessors in real time — a concrete artifact for enterprise RFPs, security reviews, and privacy reviews.

Frequently asked questions

Is the Trust Portal available on all plans?

Yes — it's included on every plan, including the free tier.

Can I customize the Trust Portal?

The Trust Portal uses your status page domain and branding. Custom CSS is available on Business plans.

Do customers need to log in?

No — the Trust Portal is publicly accessible by default, like your status page.

Trust Portal is on every plan — including free.

Start free; upgrade when you need more vendors and history.